Gemnation Reviews

They made false claims on WOWCHER by offering mystery box where every customer gets assorted items including selfridges vouchers, perfumes , watches, jewellery from luxury brands like Chanel, Michael Kors, Gucci, gemnations jewellery etc.(Via a Lucky Draw!) After buying them all I received was a gemnations brand pendant and earrings. On asking for refund time and again, customer executives couldn't give me a proper answer except for offering exchange of non luxury items which are again their inhouse brands. Beware of their false claims strategy used on selling mystery boxes. They flashed all high Luxury brand names and sent people cheap items instead.

This is the worst experience I have ever had. 90% of the watches they advertised are not available, I had to call the 30 times to get an answer and when I asked for an invoice they told me that they need to wait for risk assessment. Imagine that, I was the one sending money to a company I have never done business before and they had risk assessment .

This is my first purchase from this dealer. From my price query through delivery of the watch the service was first rate. Mr. Schnitzer is a pleasure to work with. With great service, fast & free shipping and rock bottom pricing, what's not to like?

I have been purchasing watches from Gemnation for more than 5 years. I have found them to be most cordial, honest and accommodating. Their pricing is excellent throughout, but you should compare before making a final decision. I have found that they will always work with you; very reasonable. Their shipping is prompt and packed extremely well. When, on the rare occasion, I needed warranty work done, it has been handled in a most professional manner with care and expertise.

I it sounds like I am a fan of Gemnation, it is because I most definitely am. These a good people doing good honest work, and I plan on supporting them for a very long time to come.

Poor service. Selling defective product. No punishment or consequence from host Web site.
Bad!

I, more precisely, was a regular customer. I bought 4 watches, but once I bought a Perrelet (Daily Deals) watch from them. The watch was not new, but with scratches and scuffs on the case. They refused to refund anything when writing a claim on PayPal, although all the photos were provided. Horrible service. I do not recommend and will never appeal again.

I bought a Ball engineer diver world time in Aug this year. The crown gasket has been detached only after 4 months old. Request for repair been sent for 5 days. No reply has been received yet. Disappointed by the quality of the brand and service.

Lam

Had a faultless experience with these guys, Max dealt with my purchase throughout and was brilliant from start to finish. NewYork to Uk in 7days.

Many thanks Max & Team. I’ll be back to purchase again.

Bought several watches from Gemnation. Usually fine. However after buying a Snyper watch from them, everything went downhill. Strap was too short and they could not send a longer strap. They are still pushing those watches, even though the company no longer exists. They do not tell their customers this. I wrote and they do not respond to this point. A lack of forthrightness is obvious. Back to the strap, I would simply buy another. However, the fit to the case is highly specialized and getting a longer one does not seem possible. Gemnation is absolutlely no help. Maybe they will respond to this.

Not sure why there are a bunch of negative reviews on here. This is my first time ordering such a high-end timepiece online, and after finding out Gemnation was the only one that offered this particular brand and model at such an amazing price, I decided to take the plunge.

Glad I did because the process of buying and receiving the watch was effortless and worry-free. The watch arrived no later than 4 days and I was updated throughout. Arrived in perfect condition, protected by 4 layers of boxes in total, each wrapped well to protect the watch.

I dislike online shopping because so many things are left to chance, but Gemnation has proven that even when buying an expensive luxury item that I can rest, assured that my purchase will arrive at my doorstep smoothly, quickly and in perfect condition.

Thank you Gemnation for an immaculate buying experience. You are a hidden gem of a store in the large e-commerce arena.
Verdict: No less than 5 Gold stars!